health care

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illustration of an older woman with a walker standing against a closed glass hospital door.

How they did it: STAT reporters expose how ailing seniors suffer when Medicare Advantage plans use algorithms to deny care

STAT reporters Bob Herman and Casey Ross share eight reporting tips based on their four-part investigative series, which revealed that health insurance companies used a flawed computer algorithm and secret internal rules to improperly deny or limit rehab care for seriously ill older and disabled patients.