There’s never a shortage of fascinating scholarship in the digital news/social media space. This year, we’re spotlighting 10 of the most compelling academic articles and reports published in 2017, which delve into meaty topics such as venture-backed startups, artificial intelligence, personal branding and the spread of disinformation. We conferred with a small group of scholars to pick the ones we think you’ll want to know about — and remember, this is just a sample. A big thank you to everybody who contributed suggestions on Twitter.
This study offers both good news and bad news for publishers struggling to figure out pay models. The researchers used data collected via surveys in six countries, including the United States, to gauge who’s paying for news and who’s willing to pay in the future. The good news: Of those who are not paying for online news now, younger Americans are more willing to pay in the future, possibly because they often already pay for other forms of digital media. The bad news: No more than 2 percent of people surveyed in any country said they are “very likely” to pay for news in the future.
Throughout the year, the Pew Research Center releases survey-based reports examining journalism and news organizations. This report offers important insights into the role social media plays in distributing and accessing news. Some key takeaways: Almost 70 percent of U.S. adults reported getting news via social media. Meanwhile, a growing number of older adults, people of color, and adults without bachelor’s degrees said they turn to social media sites for news. Minority adults are much more likely than white adults to get news from social media — 74 percent reported doing so in 2017, up from 64 percent in 2016. Interestingly, only 5 percent of adults who go to Snapchat for news also often get news from newspapers.
How do venture-backed news startups compare themselves to traditional media outlets? This article examines 18 startups, including BuzzFeed, GeekWire, and Vox, to understand how this burgeoning area of digital media is changing journalism’s landscape. Usher interviewed top executives, founders, and others to learn how and why these companies formed as well as details about their editorial visions, technological visions, and plans for making money. The study also explores the rise of algorithms in predicting user behavior, the creation of scalable products, and new roles for journalists within an organization where reporters and technical staff are equals.
This article offers a behind-the-scenes look at how Facebook, Google, Microsoft, and Twitter collaborated with political campaigns during the 2016 U.S. election season. The paper focuses on their role at the Democratic National Convention in 2016 and in providing extensive consulting services to candidates, including Donald Trump, over the course of the campaign. The researchers found that these technology firms “are increasingly the locus of political knowledge and expertise” in digital and data campaigning. Meanwhile, representatives from each firm said “the growth of their work in electoral politics was driven by the desire for direct revenues from their services and products, for candidates to give their services and platforms greater public visibility, and to establish relationships with legislators.”
Media innovators continue to find new ways to integrate artificial intelligence into the newsroom, moving well past using crime stats and structured data from athletic games to generate news reports. While plenty of journalists have weighed in on the trend, most don’t have direct experience using the technology. For this study, researchers conducted workshops with a small group of journalists to show them how to use software to create data-driven news content. After getting hands-on experience, journalists were asked about the potentials and limitations of the technology.
Unsurprisingly, journalists had lots of criticisms — for example, there was concern that automation would make verifying information less likely. Some journalists did see benefits, including time savings and reductions in human error. For several, though, “the experience of creating news items this way was difficult, irritating, and did not utilize their innate abilities.”
What problems do journalists and technologists uncover when they brainstorm about AI in newsrooms? This report summarizes a three-hour, wide-ranging discussion between journalists and technologists who gathered last summer for an event organized by Columbia University’s Tow Center for Digital Journalism and the Brown Institute for Media Innovation. Among the important takeaways: A knowledge and communication gap between the technologists who create AI and journalists who use it could “lead to journalistic malpractice.” News outlets need to provide audiences with clear explanations for how AI is used to research and report stories. Also, there needs to be “a concerted and continued effort to fight hidden bias in AI, often unacknowledged but always present, since tools are programmed by humans.”
In this report, researchers examine the composition and behavior of media on the right and left to explain how Donald Trump and Hillary Clinton received differing coverage. The report covers a lot of ground in 142 pages, chock-full of bar charts, network maps, and other data visualizations. It even includes a case study on coverage of the Clinton Foundation. The researchers found that while mainstream media gave mostly negative coverage to both presidential candidates, Trump clearly dominated coverage and was given the opportunity to shape the election agenda.
According to the report, far-right media “succeeded in pushing the Clinton Foundation to the front of the public agenda precisely at the moment when Clinton would have been anticipated to (and indeed did) receive her biggest bounce in the polls: immediately after the Democratic convention.” Researchers also found that while fake news was a problem, it played a relatively small role in the 2016 presidential election. “Disinformation and propaganda from dedicated partisan sites on both sides of the political divide played a much greater role in the election,” the researchers wrote.
Newsrooms urge journalists to use social media to promote their work, interact with sources, and build their professional brands. How does that affect what journalists do on Twitter and Facebook when they’re off the clock? This study is one of several published in 2017 that look at how social media impacts journalists’ identities. This one is important because it lays the groundwork for the others. The authors interviewed 41 reporters and editors at U.S. newspapers to explore the challenges they face in integrating their personal and professional identities on social media. They found that reporters “feel pressure to stake a claim on their beat, develop a presence as an expert in their profession and area of coverage, and act as a representative of the news organization at all times. This leaves little room for aspects of personal identity such as family, faith, or friendship to be shared online.”
Journalism really does contribute to the democratic process and this study provides quantitative evidence. In an experiment involving 48 mostly small media organizations, researchers demonstrated that reporting on a certain policy topic prompts members of the public to take a stand and express their views on the topic more often than they would have if a news article had not been published. Researchers looked at website pageviews and social media posts to gauge impact. Their experiment, according to the researchers, “increased discussion in each broad policy area by ~62.7 percent (relative to a day’s volume), accounting for 13,166 additional posts over the treatment week.”
This latest annual report from the Reuters Institute offers a global look at digital news consumption based on a survey of more than 70,000 people in 36 countries, including the United States. There are lots of great insights to glean from this 136-page report, which examines such issues as news avoidance, access, distrust, polarization, and sharing. It may (or may not) be surprising that the U.S. ranked 7th highest in the area of news avoidance behind Greece, Turkey, Poland, Croatia, Chile and Malaysia. Thirty-eight percent of Americans reported avoiding the news “often” or “sometimes.”
Worldwide, the amount of sharing and commenting on news via social media has fallen or stayed about the same the past two years. The U.S., which saw small increases in both habits, is an exception. Another interesting takeaway: Some countries are much more likely to pay for news. In Norway, 15 percent of people surveyed said they made ongoing payments for digital news in the last year, compared to 8 percent in the U.S., 6 percent in Japan, 4 percent in Canada, 3 percent in the United Kingdom and 2 percent in the Czech Republic.
Interested in the top papers on digital media from previous years? Please check out our research roundups from 2015 and 2014.